Customer Testimonials & Reviews - Joel Gonzales Agency

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Taylor. was my agent and she is superb at getting you the best home coverage at a great price she is absolutely awesome I'm glad I connected with her Thank U Mis Taylor

Richard Triano, Elmendorf, TX

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Taylor took care of my needs due to my husband's death and got me a a new and cheaper Renters insurance. She was helpful, sensitive and cheery throughout. I highly recommend This agency and Nationwide in particular.

Suzanne Cooke, San Antonio, TX

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They have great customer service, respond quickly and really do find you the best rates!

Marie G., Helotes, TX

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I been using Joel Gonzales for over 9 years now they are always there to help and get you the best insurance quote possible. 5 stars

Zachary L., Helotes, TX

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I met Joel some years ago and decided to get quotes from him as I was not happy with my insurance company at the time. Judith explained the confusing parts of home owners insurance in terms I could understand. I switched ultimately to them though because they saved me $500 a year in my home insurance and $800 a year on my family auto insurance. They are always helpful!

James W., Helotes, TX

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Progressive didn't staff up accordingly after a large weather event and they dropped the ball on my case for months. I tried calling the 800 number several times and waited an hour before giving up. Judith offered to deal with Progressive for me and waited on hold for 2 hours before transferring the call. I'm still on hold but it was very helpful.

Edit: Support from Judith and Joel has been great. I'm frustrated with Progressive but these guys have been nothing but responsive and are really going to bat for us. Would recommend to a friend.

Brazos M., Helotes, TX

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I have been a client of this agency for a while now, and they always look out for my best interest. Even if they get new agents working, all of them always have a very nice attitude and great values. I haven’t wanted to switch agencies or even insurance companies because I don’t think anyone else would treat us the same way Joel’s agency does.

Saray H., Helotes, TX

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I've been with Joel's agency for going on (4) years since moving to San Antonio and have my primary home/car as well as two rental properties with them. They are top shelf on all accounts! Friendly team who listen to needs and help assess the right coverage.

Craig C., Helotes, TX

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Judith Gonzales was very devoted to finding me a great insurance rate for my SUV! And found me Nationwide with the program pay by the mile! I am really excited to see all the money I will save with this type of insurance! Judith also was very patient and understanding to help me get insured as needed! Thanks so much!!!

Melody C., Helotes, TX

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Taylor was really helpful in finding me an affordable home insurance policy. She made it both

Matthew J., Helotes, TX

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Judith did an amazing job in finding the best rate and made sure we got the most savings by switch to Nationwide. She was informative and helped me get the ball going with our auto insurance. Dedicated, professional and great communication skills. Thank you for all the Help Judith G.

JJZ, Helotes, TX

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I have been very happy with this agency over the years. They have always been professional, polite and personal. They treat you with respect and make you feel like a friend or family member. Their prices are very competitive and they seem to genuinely care about your needs. They even suggest ways for you to save money. Service is immediate when called/needed. I love the birthday cards they send and the holiday wishes. Very personable. I highly recommend!

Molly, San Antonio, TX

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Joel Gonzales Nationwide insurance company is by far the very best!! When it comes to all aspects of their operations. Customer service, response time, value and professionalism. Over the years I’ve had several insurance companies and agents. But, these guys are truly second to NONE!!! Hassle free experiences!!!! Remember, you get what you pay for! Don’t believe me, try 'em out yourself!

Hector V

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I recently purchased an auto policy with assistance from Cassandra. She is the utmost professional agent that I have worked with and helped me find the right policy for our needs. I never felt any pressure to just accept a quote that we felt was not right for us. During the process I felt she had our best interest in mind. Thank you Cassandra for your courteous, friendly and professional attitude you are AMAZING! Highly recommend giving her a call!

Addie D

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I been using Joel Gonzales for over 9 years now they are always there to help and get you the best insurance quote possible

Zachary L

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I have been a client of this agency for a while now, and they always look out for my best interest. Even if they get new agents working, all of them always have a very nice attitude and great values. I haven’t wanted to switch agencies or even insurance companies because I don’t think anyone else would treat us the same way Joel’s agency does.

Saray H

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Great service provided by Taylor, she’s very knowledgeable and courteous. She’s definitely the person to speak with for all your insurance needs.

Maugro, Temple, TX

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Kody assisted me with one of the most sensitive matters, life insurance. He was so kind, patient, and knowledgeable. I highly recommend him for his professionalism, genuine concern, and his vigorous determination to find the best policy for me and my loved ones. I will be contacting him for all of my future insurance needs.

Liv85, Texas

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Definitely 5 stars across the board. Made sure to cover all my insurance needs. Professional friendly and truly cares about the clients. I will definitely be recommending to friends and family. Thank you to insurance Agent.

Cgleba, San Antonio , Tx

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Everytime I have a question or concern with my insurance needs, the Nationwide Team in Helotes are ALWAY there to help! I have total confidence with them and sleep better knowing they are there for me! I researched other insurance agencies in the past and Nationwide is always my choice! Seriously....they helped me a lot! Thank you Nationwide!

TXTriathlete, San Antonio, TX

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I recently was in need of finding a new homeowner insurance. As a retired teacher, I also needed premiums that would fit my budget. Thank you Nationwide and Judith Gonzales for bundling my home and auto insurance while saving me $300 a month!! Nationwide also gave me coverage not included on previous policies. I am VERY pleased with my purchase and have referred Nationwide to my family and friends..

Lynd, San Antonio, Tx

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The only reason I gave them a 5 star rating is because there was nowhere to check to give them 6 stars.

They are a straight-forward, honest company and easy to deal with. Their products were good and not as expensive as some places.

Gary2019

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I had the pleasure of speaking with Judith. She was so personable and knowledgeable with getting me started on my own policy. She answered all of my questions and concerns, and made my experience Smooth sailing! I highly recommend Business with Joel and Judith!

LMG92

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Customer Ratings & Reviews for Joel Gonzales Agency

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